Exchange of Products:

As per compliance followed by our company, we don’t do any exchange, Goods once sold can’t be exchanged because of commercial tax Laws are enforced, We respect our customers & in case of any exceptional circumstances, please send us email to washisabipol2020@gmail.com & we will do the best possibilities for you. We request you to kindly verify your orders before making final purchase to avoid such scenarios & cooperate us.

Return Of Products:

1. At our online platform www.washisabi.com (hereinafter referred as platform), we can decide the process for crediting the applicable refund/return against the acceptable conditions, If the payment for order was done from your side then a refund/return for such payment will be processed to your original payment method within stipulated time subject to bank rules.
2. Customer may make the refund/return request within 24 hours from the receipt of Products, if product(s) so delivered is/are not as per the ordered quantity, agreed specifications and/or found defective in nature.
3. Further, the refund/return request cannot be made beyond the aforesaid period of 24 hours. We shall not accept the refund/return request from the customer after expiration of the aforesaid time period. We require the images of the product/ images of box/ received invoice along with query for the products under refund/return request therefore you will share the same in original conditions to us on our below mentioned email within 24 hours of products delivery:-
   Email - washisabipol2020@gmail.com
   Kindly be noted that after inspecting the conditions of the delivered products through images, our company will decide & inform you about return / refunds, only after getting the internal management approval. Such process will take 2-3 working days.