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Following are the conditions applicable on the refund process:

  1. In case any consignment is GIT (Goods in Transit /damaged / lost / misrouted / confirmed by L.S.P (Logistics Service Providers). (After validation by Washi Sabi Team, Refund can be initiated within 24 hours) subject to LSP notification.
  2. In case any consignment is wrong/not as per specification/damaged etc. delivered to the Consumers. Consumer may place the refund request within 24 hours from the date of delivery along with the proof of damage shared over email  (After validation by Washi Sabi Team, Refund can be initiated, within 48 hours)
  3. Prepaid Orders
    Credit Card/ Debit Card / Net Banking Account (Credited to Bank Account) / UPI Linked Bank Account  Within 24 working hours, the refund will be initiated and it will take upto 7-10 working days to reflect into your original source account it may vary from time to time depend on respective bank rules.
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