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THESE TERMS OF SALE ARE AN AGREEMENT (“AGREEMENT”) BETWEEN YOU AND THE WASHI SABI, BENGALURU, INDIA TO PURCHASE THE ITEMS IN YOUR ORDER. PLEASE READ THIS AGREEMENT CAREFULLY. BY SUBMITTING YOUR ORDER (1) YOU AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, (2) YOU ARE CONSENTING TO ENTER INTO THIS AGREEMENT IN ELECTRONIC FORM, AND (3) YOUR CLICK SHALL CONSTITUTE YOUR ELECTRONIC SIGNATURE ACCEPTING THIS AGREEMENT. If you do not wish to accept this Agreement, you should not order any products through our website.

Safety Instructions:

Safety is our primary slogan for all of us & for all our esteemed customers, We try to provide all the safety instructions to use respective products. For all the candles we insert / print a safety instruction card which is important to read & to be taken care before its use. Major of the handicrafts & home décor products are fully / partially handmade by the artisans & we ensure a thorough quality inspection of these products before it reaches to our customers to ensure safety.

Orders and Acceptance:

By submitting an order, you represent and warrant that all personal information you have entered for the order is valid.

Except with respect to out-of-stock items, you cannot cancel or change an order once it has been submitted. All orders are expressly conditioned upon acceptance by us. You should notify us immediately if discrepancies are noted in the acknowledgment.

Lack of Availability:

Washi Sabi makes a reasonable effort to provide correct inventory information on its website. If an item you have ordered becomes unavailable after the order has been placed, we will cancel the order and notify you by phone, mail, or email. We reserve the right to cancel orders for out of stock items at any time. There may be several reasons of out of stock, & some of these are sudden any products found unsaleable during our stock check for quality control, inventory random check & consequently moved to block stock. Our intention is provide & serve better with quality checked products to ship to our customers.

Product Descriptions:

We attempt to be as accurate as possible in describing our products by mean of its content & photography. However, we do not warrant that product descriptions or other content of our website are accurate, complete, reliable, current, or error-free. Each product is warranted, if at all, only as set forth in the link associated with the description of that product. We encourage you to review product warranties before completing your purchase. However we are very much concerned about listing of our products accurately with its content, colors, photography etc.

Replacement Parts:

Parts from other models are not interchangeable, may not be safe and are not guaranteed by Washi Sabi. You may only order parts that are listed as being appropriate for the model you own.

We do not guarantee that all patterns or colors will match your model. At any time, Washi Sabi may substitute the original color or pattern of a product part with a different color or pattern.

Pricing:

All prices on our website are listed in INR (Indian Rupees). Prices do not include shipping or handling, which shall be charged on all orders as applicable and will be indicated at the time of your order.

In the event a product is listed at an incorrect price due to typographical or other error in pricing, we have the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account or the same method of payment you have made in the amount of the incorrect price.

Promotional Code Rules & Restrictions:

Please note that these terms and conditions may change for future promotions. When redeeming an offer advertised on our website, please click the hyperlinked promotion code, if shown, to read the specific promotional details.

Shipment and Delivery:

Unless otherwise indicated at the time of ordering or by subsequent notification from us, shipments will be made via a carrier that we select, or if we give you a choice of shipping method, the carrier that you select. If you choose an express delivery service, an additional charge will be imposed at the time of your order. If your order is accepted and the items selected are in stock, your order will normally ship within the time indicated on our website. All ship and delivery dates specified on our website are estimates only and are subject to change. Due to current situation of COVID-19 outbreak, our Logistics partners may be delayed in pickup / shipping / delivery of your orders & it totally depends on respective Government rules of operation. We do not guarantee delivery dates, and we are not responsible for delays by the carrier. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier. Inspect your shipment upon arrival. Report any shipping- related damage immediately to the carrier. We much appreciate your kind patience & support in this regards.

Returns:

Returns are only accepted for items purchased on the website in accordance with the Return Policy set forth on www.washisabi.com. Washi Sabi does not accept returns of items purchased through any third-party, including its retail partners. To obtain further return information or to arrange to return your item please contact a Customer Service representative through the Contact Us form, Email to us at washisabipol2020@gmail.com by providing complete details of orders, attached scan copy of purchase Invoice, AWB copy etc & allow us some time to review & investigate. All returned items must be shipped freight pre-paid. Please use a package delivery service able to track and/or insure your return items. By placing an order on our website, you are accepting this return policy.

Electronic Communications:

When you visit our website, place an order or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this Agreement electronically covers the current transaction only. Future transactions will require additional consent. If you wish to have a copy of this Agreement in paper form and you are unable to print a copy on your own computer system, we will provide you with a paper copy at no charge if you contact our Customer Service line at the number below or email to us.

Limitation of Liability:

IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR CONNECTED WITH THIS AGREEMENT OR YOUR USE OR THE PERFORMANCE OF ANY PRODUCT, REGARDLESS OF WHETHER WE KNOW OR HAVE REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL OUR LIABILITY FOR ANY CLAIM OF ANY KIND, WHETHER BASED IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY LOSSES OR DAMAGES ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM, THIS AGREEMENT OR THE PERFORMANCE OR BREACH THEREOF, OR ANY PRODUCT OR THE USE OR PERFORMANCE THEREOF, EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.

Terms of Use and Severability:

We provide our services to you subject to our Terms of Use, and your order and purchase are also subject to those terms which are incorporated herein. In the event of a conflict between our Terms of Use or Privacy Policy and these Terms of Sale, these Terms of Sale will control. We reserve the right to make changes to our site, policies, Terms of Use, Privacy Policy and these terms at any time. If any part, term or provision of these terms shall be held illegal, unenforceable or in conflict with any law of a federal, state or local government having jurisdiction over these terms, the validity of the remaining portion or portions shall not be affected thereby.

Choice of Law:

These terms of use shall be governed by and construed in accordance with the respective Indian laws, without giving effect to any principles of conflicts of law.  You and Washi Sabi Brands irrevocably consent to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka in connection with any action arising out of or related to these terms of use or their subject matter. You and Washi Sabi Brands waive any objection based on lack of personal jurisdiction, place of residence, improper venue or forum non convenient in any such action.

Customer Service:

You may contact a Customer Service representative through the Contact Us form.

Warranty:

Warranty information, if any, is included on www.washisabi.com. Instruction Manuals, if any, may be available online. If you have any additional questions, please contact a Customer Service representative through the Contact Us form, or Email to us at washisabipol2020@gmail.com

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